There have been many changes in the way justice has been seen to be delivered to the little man.  There had been the idea that for one sector certainly, rather like the small claims court for financial disputes, to provide a simpler claims system within employment law.  Easier to claim so that no legal teams would be needed and the judges would actually be practicing solicitors and barristers rather than members of the judiciary taken from criminal or other civil cases.  The plan on paper seemed ideal.  No fees to put in a claim and very little paper evidence asked for.  Of course this did not work out in the real world.  After it changed from being industrial tribunals to employment tribunals, it just got more complicated.  Claimants with union or insurance backed legal teams often did very well and it proves that choosing legal services needs careful research and a clear idea of the process.